925-292-4066    

FAQ's

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Call us at (925) 292-4066

Christina Aguilar (owner and lead esthetician) since 1999. DollFace Spa and Beauty started in 2009, and then it was renamed to The Livermore Spa in 2010. The Livermore Spa became incorporated in 2012.

We are located in what is considered Livermore Downtown Core or Historical Downtown. We are within walking distance of coffee shops, bars, local events, restaurants and shopping. We are also a 5-minute drive away from the wine country.

Yes, we do.

  • Free private parking next to our building
  • Additional free street parking close by
  • We have parking for handicap people (1 spot)
  • We have handicap access ramp. Call us to open the rear gate for you.

The following forms of payment apply:

  • All major credit cards: Visa, MC, Amex and Discover
  • ATM payment with VISA/MC logo
  • Cash Payments
  • Check from locals only (Livermore, Pleasanton, Dublin)
  • Third Party Certificates: Spafinder and SpaWeek. Can only be used towards services or products.

We are a day spa, so generally the concept is you come in for your service through the reception and then we take you to the room where you will get your service. Unlike destination spa's we do not have a pre-spa, sauna, wet rooms, or a lounge area (other than the front reception).

No you don't have to bring anything or special clothing, we have what you need to get the service. If your service requires to take a shower (ie. body wrap), we will provide you with disposable underwear, towels, shampoo and anything you need to receive your service.

For Facials, generally you can wear the usual skin products or makeup you were, we will cleanse everything before the treatment.

For all other services just come in ready to relax and get pampered.

Tips are customary in California and they are an important part of the therapist income. Although they are optional and never expected, they are always welcome and highly appreciated.

The general rule for tipping is that if you tip 20% you are happy with your service, and it will be considered a good tip. Anything over 20% is considered an awesome tip, and anything below 15% is considered OK.

The tip should reflect your level of satisfaction with the service(s).

If you are not happy with your service, please talk to us, customer satisfaction is our top priority.

Most services are about an hour long.

Most facials are 50-70 minutes.

Massages 30-90 minutes.

Pedicures 40-60 minutes.

Manicures 20-40 minutes.

Body Wrap 45-65 minutes.

Waxing varies from 10-25 minutes

Yes, if you are reading this, it means we are still working on this website, please come back to check more information or just give a call at (925) 292-4066.